Click Fragrance respects the privacy of all customers and visitors to its site. Your information is used to improve the service we offer and to fulfil orders placed with us. Personal information is only disclosed where necessary to fulfil obligations that we have to you as a customer of our site, normally to process card payments or to ensure safe delivery of the goods. We never disclose or sell any of your personal information.

Click Fragrance is owned by Click Fragrance LLP and we are registered as a data controller with the Information Commissioner. Our registration number is Z1319313

Information Collected

We gather the following information about you as a user to the site.
Information that you enter into the website is usually stored to fulfil any obligations that we have to you as a customer. We may at times use this information to improve your shopping experience on the site and to aid marketing that we carry out.

Your computer’s IP address is automatically stored when you visit the website along with details of your web browser. This information is used to help us understand the way in which our customers utilise the website and where they come from. We, in turn, use this to help us improve your shopping experience.
We record all communication that we have with you as a customer to help us improve the service we offer.

Click Fragrance uses session cookies which are automatically destroyed whenever a browser is closed. Cookies are required to use the areas of the site that require you to log in.

Emails will be sent to registered users to inform them of developments to the site and of any special offers. If you wish not to receive such emails please email us to inform us of your preference.
If an issue occurs with your order an email will be sent to notify you in order to fulfil our obligation to you as a customer to the site.

If required by law we will disclose personal information to comply with current court orders, judicial proceedings, police investigations or any other legal processes.

How your information is Protected

Industry standard SSL is used to ensure the encryption of data and to ensure secure card payments are made.

Employees of Click Fragrance are only granted access to the minimum amount of information needed to fulfil their task at any time. Employees use protected screen savers when away from their desk to protect personal information.

The servers that store any form of personal identifiable information are kept in a secure, locked environment with a separate waste disposal process in operation for any documents containing personal information. This ensures that all information is securely destroyed.